Keck Hospital of USC’s Concierge Desk is staffed by service professionals available to help USC patients, their families and the hospital staff. Located in the hospital’s main lobby, the concierge desk has information about the hospital and is available to offer access to a variety of services to help make the stay of patients and their families as comfortable as possible.

Below are services that the concierge can coordinate on behalf of the patient or the patient’s family.

Hotel/Long-Term Housing Reservations

Transportation

Transportation Arrangements (from hotel, airport or train station to and from the hospital)

• Car Rental and Lease
• Taxi
• Shuttle Service
• Airline Reservations
• Aircraft Rental and Charter

Personal Services

• Notary Services
• Pre-Paid Calling Cards
• Hairdresser/Manicurist
• Spa Appointments
• Errands
• Dry Cleaning and Laundry Pick-up and Delivery
• Alterations
• Evening Apparel/Gown/Tuxedo Rentals

Dining

• Referrals & Reservations
• Take-Out and Delivery Menus

Gift Arrangement and Delivery

• Flowers
• Gift Baskets
• Cards

Courier Services

• Errands
• Special delivery

Shopping, Recreation and Entertainment

• Tickets & Reservations
• Discounted Movie Tickets
• Tickets to Concerts, Sports Events and Theater
• Museums and Galleries
• Shopping Information
• Helicopter and Yacht: sightseeing and charter

Tickets for Local Attractions

• Disneyland
• Knotts Berry Farm
• Universal Studios
• Sea World
• TV Shows
• Los Angeles Zoo, and more
• Fitness Club Information
• Golf Course Information and Tee Time

Business Services

• Rental Services for Cellular Telephone and Fax
• Event Planning
• Catering
• Meeting Site Selection
• Audio/Visual
• Music and Entertainment
• Relocation Services

To access these services, call the Concierge Desk at (323) 442-8787 or via email. You may also visit the desk in our lobby or fax your request to (323) 442-8722. The Concierge Desk is open from 6 a.m. to 5 p.m. on weekdays and from 8:30 a.m. to 5 p.m. on Saturdays.